Shipping Policy:

Order Processing :

The shipping timeframe begins when you receive your shipping confirmation email. Order processing time typically ranges from 2 to 5 business days. Orders placed on weekends or holidays will begin to be processed the following business day. 


Shipping Rates and Delivery Time frames - United States:

Depending on your location, Botanity utilizes FedEx Ground Economy to achieve our goal of providing safe and efficient delivery of your products to your address. The exact delivery date may vary depending on the carrier, weather, and traffic conditions. 


  • Free Shipping with FedEx Ground Economy
Botanity offers free shipping on all orders in the continental US with FedEx Ground Economy (Formerly Smart Post). Items for which free shipping is offered can only be fulfilled within the 48 contiguous United States (excluding recipients in Alaska, Hawaii, and other US territories). Shipping will be charged separately in the case of delivering items to excluded destinations; the shipping benefit cannot be applied to those territories. Transit times typically range from 3 to 10 business days within the contiguous U.S., based on the destination ZIP code. This offer is for US customers only.


      Shipping to United States territories:

      Botanity ships via USPS to all United States territories (possessions), with shipping costs identical to regular shipments. Free shipping is not applicable to Alaska, Hawaii, and all US territories. Only USPS Priority rates will be displayed after a 25% shipping rate discount for non-contiguous states: AK (Alaska), GU (Guam), HI (Hawaii), PR (Puerto Rico), VI (U.S. Virgin Islands), AS (American Samoa), MP (Northern Mariana Islands). 


      Shipping to Military addresses :

      All packages shipping to military addresses must be shipped by USPS. Military addresses have APO or FPO as the city and AP, AA< or AE as the state. If a customer wants the order shipped by any other method, they must provide us with an address located off the base or military installment, within the USA or Canada. All military addresses have a zip code; however, there is no county information for a military address. 


      Shipping to General Delivery  :

      Shipments designated for General Delivery must be sent through USPS. This service entails USPS holding a package at the designated post office within the specified area for 10 days, allowing customers to pick it up (typically catering to travelers or rural addresses). If unclaimed after 10 days, the package will be returned to the sender. Please be aware that Botanity cannot be held responsible for undelivered packages sent to General Delivery.  


      International Shipping :

      Botanity cannot ship outside of the US.